Privacy policy

Last Updated: Ausgust 01, 2022

This website is offered from the United Kingdom by Victoria Harbor Group (UK) Limited (referred to in this Policy as “our”, “us”, “Victoria Harbor Group”, “VHG” and “we”), a company registered in England and Wales. We can be contacted at: enquiries@victoriaharbor.group

The type of personal information we collect

We may collect and process the following information:

  • Information that you provide when you submit an enquiry or offer a suggestions. This includes information provided through our suggestion form, via email, via phone and/or by any other method. In particular, we process personal details such as name, age, gender, email address, telephone number, postal address, role, organisation you work for, and business requirements or any other details in the enquiry that you provide to us.

  • If you contact us, we may keep a record of that correspondence.

  • Details of all actions that you carry out through the use of our services.

  • Details of your visits to this website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to this website and the resources that you access.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Our information updates

  • Analyse your suggestions

  • Answer your enquires

  • You asked to be contacted

We use the information that you have given us in order to provide updates about our organisation, improvement for this website and answer your enquires.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your information are:

(a)          Your consent. You are able to revoke your consent at any time. You can do this by contacting contact@hkerconnect.uk

(b)          We have a contractual obligation with you.

(c)          We have a legal obligation.

(d)          We have a vital interest.

(e)          We need it to perform a public task.

(f)            We have a legitimate interest.

 

How we store your personal information

Your information is securely stored in AWS and google.com cloud storage.

We only retain your data for as long as is necessary and for the purposes specified in this Policy.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@hkerconnect.uk if you wish to make a request.

How to contact us

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@hkerconnect.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk